Privacy Policy

Qalam Facility is an internal operations tool for the Facility team. This policy explains what information we collect and how we use it. It is provided as a general template and should be reviewed by your organization before relying on it.

Information we collect

• Account information — your name and email address, used to sign you in and to identify who took an action.
• Operational data — tickets, spaces, bookings, and inventory records you create, including the names and emails of people who submit requests.
• Technical data — session cookies and basic request metadata needed to keep you signed in securely.

How we use it

• To operate the facility-management workflows in this app.
• To send transactional emails — one-time sign-in codes and automatic status updates to people who submitted a request.
• To keep the service secure and to diagnose problems.

Sharing

We do not sell your information. Data is processed by the service providers that run this app — our database host and our email provider — solely to deliver the functionality above.

Retention

Records are kept for as long as they are operationally useful or as required by your organization's policies. Contact an administrator to request changes or deletion.

Your choices

You can request access to, correction of, or deletion of your personal information by contacting [email protected].

Contact

Questions about this policy? Email [email protected].